Sign up for our newsletter to ensure you don't miss any news!
Step-In or Y-Harness: Which Dog Harness Is Safer?
If you are wondering step-in or Y-harness, the clear answer for most dogs is: a well-fitting Y-harness is usually the safer and...
BioThane or Leather Leash? The Clear Comparison for Rain, Mud and Stylish Walks
For rain, mud and all the walks where a dog leash should look good in the rain and be easy to clean, BioThane is in most...
Keeping Your Dog Safe Every Day: The Practical Guide to Routines, Leash, Harness and Home
Anyone who wants to keep a dog safe in everyday life needs three things: clear routines, suitable dog gear and calm, reliable handling. For...
Washable Dog Bed: How to Find a Hygienic, Comfortable Premium Dog Bed
A washable dog bed is the most reliable way to remove odors, hair, dirt and allergens from your dog's sleeping spot and to keep it lastingly...
Gifts for Dog Owners: 17 Stylish Ideas for Premium Moments with Your Dog
The best gifts for dog owners solve a real everyday problem: they make walks more comfortable, increase safety on the go, keep the...
Which Dog Bed Is Best for My Dog? The Clear Guide to Size, Sleep Style and Comfort
Which dog bed is best for my dog? The best dog bed fits the size, weight, sleeping position, age and everyday life of your...
Support a young start-up
Are you looking for products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place - we are a family business founded in 2018, based in Hamburg.
We ship worldwide to all countries. You can find detailed information on shipping conditions here.
We ship worldwide for free from an order value of €149. Shipping costs for orders below €149 vary depending on the destination country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
So you can personally assure yourself of the quality of our products, we naturally offer you a 14-day right of return from the date of delivery.
Return:
For a straightforward and smooth return, we have set up a returns portal at return.williamwalker.de for you. There you can obtain a prepaid DHL return label for a fee. The fee will be automatically deducted from your refund amount. Alternatively, you can also send your return back using a shipping provider of your choice. In this case, the fee does not apply.
Exchange:
If you would prefer a different size or a different product, you can also register the exchange conveniently via our returns portal. Simply select the desired replacement item there. Any discount from your original order will be automatically transferred to the new item. If the new item is more expensive, you will receive an invoice for the price difference. If it is cheaper, the difference will be credited to you. The new item will be shipped as soon as your return has been received and checked by us.
