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FAQ: COVID-19 and my dog - What's right now?
V tomto FAQ chceme objasnit různé otázky kolem COVID 19 a našich psů.
William Walker’s 5 favorite dog movies
For some time now, everything has changed. The streets are empty, the Italian on the corner has closed the pizza oven and even in the best weather people are urged to stay at home! In fact, this is...
Photo Shooting at the Dog Beach
Photo series @elcarlosylalou // Photo shooting at the Elbe Together with Louisa and her Continental Bulldog Carlos (@elcarlosylalou) we went to the beautiful Elbe beach in Blankenese in the w...
From now on we will publish a photo on our blog every month. Our first photo of the month is by @lovely.princess_dalmatian.maya Send us your photos, tag us or use #wwmoments to get into ...
Dear dog lovers, the coronavirus has definitely put us all in a pretty tight spot. We are encouraged to spend as much time at home as possible. Therefore, meeting other dog owners or attending dog...
Before after comparison: Washing William Walker products
After a lot of #wwmoments your William Walker collar might look like this: One benefit of paracord is that it doesn’t rot when getting wet and that it dries quickly. Therefore you can ea...
Support a young start-up
Are you looking for products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place - we are a family business founded in 2018, based in Hamburg.
We ship worldwide to all countries. You can find detailed information on shipping conditions here.
We ship worldwide for free from an order value of €149. Shipping costs for orders below €149 vary depending on the destination country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
So you can personally assure yourself of the quality of our products, we naturally offer you a 14-day right of return from the date of delivery.
Return:
For a straightforward and smooth return, we have set up a returns portal at return.williamwalker.de for you. There you can obtain a prepaid DHL return label for a fee. The fee will be automatically deducted from your refund amount. Alternatively, you can also send your return back using a shipping provider of your choice. In this case, the fee does not apply.
Exchange:
If you would prefer a different size or a different product, you can also register the exchange conveniently via our returns portal. Simply select the desired replacement item there. Any discount from your original order will be automatically transferred to the new item. If the new item is more expensive, you will receive an invoice for the price difference. If it is cheaper, the difference will be credited to you. The new item will be shipped as soon as your return has been received and checked by us.
